Frequently Asked Questions
Bidding
Bidders can participate by bidding in the room. prebid online or bid live online through our website. The auctioneer presents each lot in order, giving live bidders the opportunity to secure their desired items. Once the hammer has fallen, no further bids are accepted on that lot.
Successful bidders will be sent an invoice via email. This email contains collection instructions and deadlines, as well as payment methods
How do I register to bid online?
Does this registration apply to future auctions?
No. Your log in details will remain the same but you will need to register for each individual auction.Can I bid by phone?
Yes but this must be pre arranged with Oily Rag prior to the auction.
When can I view items?
Depending on the sale and sale location viewing options will differ. Check the auction details on the catalogue and the informatoion will be there
What is a buyers premium?
A buyer’s premium is applicable to all lots purchased at auction through Oily Rag. This premium is set at 9.9% for bike parts, 11% for rail and collectables (inclusive of GST) Notable exceptions include motor vehicles, which are subject to a 7.7% buyer’s premium.What are the accepted payment methods?
Credit Card: Visa, MasterCard.
Wallet: Apple Pay, Google Pay, Alipay.
Please note Credit Card/Wallet payments incur an additional 1.5% fee.
EFTPOS & Cash
Bank Transfer: Please note that bank transfers can take up to 24 hours to be processed and reflected in our account. Details provided on invoice.
In-Person Payments: Our reception staff can process payments via credit card, EFTPOS, or cash.
When and where do I pick up my items?
Unit 14 Leighton place Hornsby or for onsite auctions, at the onsite location
Do you have onsite parking?
A few spots at the auction house, but there is plenty of street parking.
How do I sell through Oily Rag?
Call us to discuss your need or email us at info@oilyragauctions.com
When do you accept consignments?
We accept consignments by appointment only.Is someone else allowed to pick up my consignment?
Yes providing we have either verbal or written permission from you.What are your opening hours?
We are only open by request.What if I cannot pick up my goods?
For items under 20kg we offer postage. If you wish to do this you must request postage after the auction, you will then be sent a second invoice and upon payment the items will be sent. For larger items we recommend pack n send or specialist bike couriers for motorcycles.Can I withdraw a bid?
All bids placed are final and cannot be retracted.
Please ensure you are totally satisfied with the information that we have provided in the description of items as well as any other information relevant to an auction including applicable shipping fees, pick up locations and premiums before you place any bids.